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Updated on 07/09/2024

Privacy

Your security and privacy matter. We comply with GDPR (2016) and use trusted technology to keep your data safe.

🔒 GDPR compliant and secure infrastructure (Google Firestore).
👀 Only authorized personnel under confidentiality access data for maintenance and development.
🤓 AI models process your data to personalize responses but do not store or remember your information.
🗑️ You can delete your account anytime. We can optionally keep data for a short period if you return.
✅ Accepting our privacy policy is required to provide the service.
📬 Questions? Write to contacto@fitailabs.com

Privacy Policy for Fitai App

Fitai Labs is committed to protecting your privacy. This policy explains how we collect, use and protect personal information in Fitai App.

1. Introduction

Fitai Labs is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect personal information of users of our mobile application Fitai App.

2. Information We Collect

2.1 Personal information you provide: name, email, date of birth, gender, age, weight, height and health preferences to deliver the service; optional info like profile photos.

2.2 Automatically collected: app usage data and the actions you perform.

2.3 During active use: daily activities, foods, messages, photos and audio with AI. With permission, we collect pedometer data to display your steps. Chats are removed when you create a new one; forms are reinterpreted as info to personalize the service.

2.4 Third-party data: we plan to receive health data from Health Connect and Healthkit in the near future.

3. How We Use Information

Provide and improve services, personalize experience and build new features.

Communication: notifications, support and responding to inquiries.

Security and legal compliance (GDPR 2016).

Third-party AI models process data to personalize responses but do not store or remember your information.

4. Sharing Information

We do not share personal information unless required by law.

Only authorized technical staff access data for essential tasks. Data is used to request responses from AI models that do not retain the information.

5. Information Security

We comply with GDPR and use secure technology such as Google Firestore under strict conditions.

6. Data Retention

We keep data as long as needed for the purposes described. You can delete your account anytime; we can optionally retain data briefly if you plan to return.

7. Your Rights

You may access, correct, update or request deletion of your personal information. Contact us to exercise these rights.

8. Changes to this Policy

We will post updates in the app. Continued use means acceptance of the updated policy.

9. Contact

If you have questions or concerns, contact us at contacto@fitailabs.com.

Contact

We are here to help with any privacy or data protection questions.

contacto@fitailabs.com

Frequently Asked Questions

We answer your questions about FitAI

Not necessary. You can start using it just for routines, classes, billing... whatever interests you most. And then scale from there. We can help you outline a custom integration plan.
Your method, your brand: our personal training AI adapts to your team, your routines and your business branding.
No. All plans include unlimited clients. The price is the same whether you have 10 or 100.
Yes. The app is customizable so your clients see your logo, colors and style. They use Fitai, but feel like they are with you.
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